Crisis Planning & Response

Natural disasters, dissatisfied employees, a product malfunction or recall, workplace injury or infectious diseases like COVID-19. The common denominator to successful crisis response and management is to have a plan in place long before you need to use it. A brand’s ability to successfully manage a crisis can be the difference between salvaging its reputation and damaging it beyond repair. No brand wants to navigate a crisis, but when you’re prepared, nearly any event is an opportunity. Mitigate risk with a custom incident and response plan that enables your communications team to respond quickly and effectively if a crisis hits. Our approach to crisis communications prepares brands and stakeholders to navigate any crisis confidently. From pre-planning to post-crisis analysis, we’ll give you the tools to protect your reputation and communicate clearly and with empathy.