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Feature analysis: Basecamp and three critical communications lessons for every founder and executive

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Project management software company Basecamp plummets below sea level with its disastrous response to employee complaintsYou may have read about…

Cults, crusaders and celebrities: The reputational risks and rewards of the superstar CEO

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Top takeaways from the latest research on gender in the workplace

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Hope is a powerful tool. It has carried many of us through the various crises of the last year. Now,…

Five communications takeaways from the Texas energy crisis

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As professional communicators who also happen to be Texans (as well as transplants from colder places), we had a front-row…

When the levee breaks: January 2021 Newsletter

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We’re all about capturing the public mood here at Red Fan, and we think it’s fair to say at this…

What 2020 taught me as a business leader: December 2020 Newsletter

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In lieu of our usual monthly insights, we’re sharing an end-of-year note from our president and founder, Kathleen Lucente. From…

Give a little bit: November 2020 Newsletter

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Supertramp, anyone? As 2020 finally, mercifully nears its end, we resisted writing about the kerfuffle that’s surrounded it. Many of…

Life’s been tricky, so here’s a treat

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Around this time of the year, we’re usually throwing a Halloween celebration big enough to rival the parties that took…

It’s not what you say, it’s what they hear: September 2020 Newsletter

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This summer more than most, we’ve gotten a glimpse of the difference between saying the right thing and doing the…

Please Mr. Postman: August 2020 Newsletter

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As we all collectively struggle with how autumn is somehow already right around the corner, we’re reflecting on a few…